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University partnerships

Admissions and Conversion Solutions

Complete end-to-end pipeline management solutions from Malvern HE Partnerships.

25 Years of experience

in international education, with a proven track record of success

Dedicated Admissions and Conversion Team

Maximising high-quality enrolments

Global Recruitment Team

Scaling up recruitment and providing support on the ground

1,000+ Agent partners

Enhancing partner networks, worldwide

International recruitment made simple

At Malvern HE Partnerships (MHEP), we specialise in delivering seamless, end-to-end international student recruitment, admissions, and conversion solutions tailored to your university’s needs. As part of AIM-listed Malvern International PLC, we combine 25 years of experience with a global recruitment footprint and market-leading technology to help you build and maintain a robust, diverse pipeline of international students across a wide range of programmes and source markets. Our approach is comprehensive and results-focused—from recruitment and marketing strategy powered by our widespread agent network, to rapid admissions processing, compliance-driven checks, and high-touch conversion communications. By partnering with Malvern, your university gains the flexibility to scale recruitment without added internal burden, supported by a dedicated team committed to growing enrolments, protecting sponsor compliance, and delivering an exceptional experience for international students.

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Complete end-to-end pipeline management

Malvern offers a comprehensive, student-centred solution designed to streamline the admissions journey for students, their families, and agents. Our approach removes barriers and simplifies processes to deliver a smooth, supportive experience that drives strong conversion outcomes for our university partners.

Discovery and lead generation
Student acquisition activity and lead generation
  • Market-specific materials
  • Focus on strong marketing collateral
  • Agreed ERs and USPs
  • Aligned recruitment approach
Lead post-capture to application

CRM implementation

  • Enquiry marketing workflow, with a multi-touch approach to encourage applications
  • CRM automations at every step, from enquiry to pre-arrival
Application and offer management

Application placement & pre-screening

  • On and offline events for offer holders
  • Pre-Screening of applications and SLA focused admissions
  • Multi-touch approach to offer conversion
  • Scholarship and incentive strategy

 

Post-offer to enrolment management

Offer conversion management

  • Automated email communications
  • In-person, in-market conversion events
  • WhatsApp communication with students
  • Deposit Payment to trigger maintenance/credibilty checks
Final credibility checks & pre-departure

Credibility checks

  • Submission of conditions and deposit payments

  • Pre-CAS Interview Preparation

  • Conversion Webinars

  • Credibility Interviews and maintenance doc checking

  • Pre-departure briefings

Enrolment

CAS issuance and enrolment

What we offer

We offer a complete end-to-end management service for universities, ensuring efficient student recruitment and conversion processes. ​ Our approach includes a dedicated global recruitment team and extensive communication channels.

  • Complete end-to-end student pipeline management. ​
  • Access to recruit through an extensive global network of agents.
  • Dedicated admissions service with competitive SLAs for offer-making. ​
  • Multi-channel student conversion approach using WhatsApp, WeChat, and CRM automations.

The recruitment team at Malvern is strategically positioned in key markets to enhance university visibility and student engagement. ​They provide valuable market intelligence to help universities adapt to changing recruitment landscapes. ​

  • Regional Directors and Managers promote universities in key markets. ​
  • Regular feedback on market intelligence to university partners. ​
  • Focus on sustainable recruitment pipelines to mitigate risks. ​

Malvern offers a robust, cloud-based network of platforms to manage the applicant journey. These systems are fully integrated with Enroly and allow for automated, real-time data syncing with institutions’ student information systems upon the student reaching UF status.

Malvern offers end-to-end admissions processing, ensuring consistency, quality, and alignment with partners’ academic policies. This includes:

  • Academic and English language qualifications assessment.
  • Document verification and fraud checks.
  • SOP and financial statement reviews.
  • Interview coordination for credibility checks (where applicable).
  • Direct communication with agents and applicants.

Malvern adopts a proactive, data-driven conversion approach to ensure partners make the most of their applications in a world where students have increasing choice and conversion is a key challenge. This includes:

  • Multi-channel communication (phone, WhatsApp, email, SMS) tailored by market.
  • Automated nudging campaigns using CRM workflows.
  • Dedicated regional conversion specialists following up with applicants.
  • Application-to-deposit engagement calls.
  • Progress tracking through a real-time conversion dashboard.

We work to rapid response protocols, ensuring enquiries are dealt with swiftly to maximise conversion.

Malvern ensures full compliance with UKVI rules and institutional requirements through:

  • Pre-CAS screening of academic, financial, and immigration documents.
  • Additional Credibility Interviews for identified high risk markets.
  • Regular UKVI compliance training for staff and agents.
  • Visa refusal trend monitoring and response plans.

Your global
growth partner

We’re excited about the opportunity to collaborate and help you grow your international student enrolments. Our team is ready to discuss how we can support your institution through scalable, end-to-end recruitment, admissions, and conversion solutions tailored to your goals.

Whether you’re looking to boost conversion rates across multiple programmes or enhance your pre-arrival experience for international students, we’re here to help you maximise results while staying cost-effective. Let’s explore how we can align our services with your internationalisation strategy.

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